Trillium Health Resources ABA Therapy Coverage in North Carolina
One Less Thing To Deal With
Your child needs support. You need a team that shows up consistently and knows what they’re doing. And you need someone who’ll make sure doesn’t become another obstacle between your family and real progress.
- Verify benefits before your first appointment
- Submit authorizations and handle follow-ups
- Manage claims, reauthorizations, and appeals
How we work with Trillium Health Resources
Kennedy ABA manages the insurance process so you don’t spend hours learning billing codes and authorization requirements just to access the care your child needs.
Insurance Management
Our in Network of Insurance Providers in North Carolina
We work with all major insurance providers across North Carolina:
Don’t see yours? We might work with them, too. Just ask
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What Trillium Health Resources covers for ABA therapy
When insurance approves ABA therapy, here’s what’s usually covered:
Direct one-on-one sessions with a trained RBT in your home. Where your child works on communication during actual conversations, practices behavior regulation during real transitions, and builds skills in the environment where they need them most.
Therapy during your child’s school day—in their classroom, during lunch, at recess. We help them succeed in the moments that matter: participating in group work, managing frustration when assignments get hard, and navigating social situations with peers.
Telehealth ABA Sessions
Virtual therapy appointments that maintain consistency when in-person isn’t possible. Your family gets flexibility without sacrificing progress.
Direct instruction on the same strategies our therapists use. You’ll know how to reinforce appropriate requests during dinner, how to handle escalation at bedtime, how to support your child’s progress between sessions and after therapy ends.
Coverage varies by plan, but we’ll walk you through exactly what yours includes.
What Makes Trillium Health Resources Different
Eastern North Carolina Tailored Plan
- Serves 26 counties in eastern NC including Wayne, Duplin, Pitt, Nash, Wilson
- Manages behavioral health and I/DD services for Medicaid members
- Authorization goes through Trillium, not NC Medicaid Direct
No Annual Cap on Coverage
- Covers ABA therapy for children under 21 with no dollar limit
- Services continue as long as medically necessary
- Part of EPSDT benefit for comprehensive child health coverage
Care Coordination Services
- Assigns Care Coordinator to support families receiving intensive services
- Coordinates between ABA provider, school, medical providers, and other therapists
- Helps navigate the system and advocate for your child's needs
Six-Month Reauthorizations
- Reauthorization required every 6 months
- Reviews progress data and treatment plan updates
- May adjust hours based on progress or change in needs
- Authorization processing: 10-14 business days
No Out-of-Pocket Costs
- Zero copays or deductibles for ABA therapy services
- Medicaid members pay nothing for authorized services
How to get started with Trillium Health Resources
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Step: 01
Contact Kennedy ABA: Call us or fill out our contact form. We'll need your Trillium Health Resources member ID and your child's autism diagnosis documentation. -
Step: 02
We contact Trillium Health Resources: We verify your benefits directly with Trillium Health Resources. You'll get clear answers about what's covered. -
Step: 03
We submit authorization: We prepare and submit the prior authorization request with all required clinical documentation. Then we follow up with Trillium Health Resources until they process it. -
Step: 04
Your child starts therapy: Once Trillium Health Resources approves coverage, we schedule your child's first session, in your home or at school, based on your family's needs and schedule.
Getting the most from your Trillium Health Resources plan
Before starting:
- Keep your Trillium Health Resources card accessible (you'll need both sides)
- Have your child's autism diagnosis documentation ready
- Ask us what additional paperwork your specific Trillium Health Resources plan requires
During therapy:
- We monitor your Trillium Health Resources authorization periods and benefits utilization
- We submit reauthorization requests to Trillium Health Resources before current approvals expire
- We update you regularly on coverage status and any Trillium Health Resources communications
If Trillium Health Resources coverage is limited:
- We'll appeal denials with strong clinical documentation from our BCBA team
- We'll explore payment arrangements for out-of-pocket costs
- Most families find workable solutions—very few end up unable to access services
Why families with Trillium Health Resources trust Kennedy ABA
Trillium Health Resources Coverage FAQs
What will ABA therapy cost with my Trillium Health Resources plan?
Does my Trillium Health Resources plan require a pediatrician referral?
What documentation does Trillium Health Resources need for authorization?
How long before Trillium Health Resources approves authorization?
How many therapy hours will Trillium Health Resources authorize?
What happens if Trillium Health Resources denies coverage?
Can I use Trillium Health Resources HSA or FSA funds?
If I don't have Trillium Health Resources, can Kennedy ABA still help?
We work with most major insurance providers in North Carolina. If you have different coverage, we likely work with them. Without insurance, we can discuss self-pay options and payment plans.
Does Trillium Health Resources cover ABA therapy for non-autism diagnoses?
Will Trillium Health Resources coverage eventually run out?
Is Kennedy ABA in-network with my Trillium Health Resources plan?
When does my Trillium Health Resources authorization expire?
Let’s get You Covered
Our team has navigated every variety of plan, answered every type of coverage question, and handled every insurance complication imaginable.
This is what we do best, so your child can get the help they need. Fast.