Vaya Health ABA Therapy Coverage in North Carolina
One Less Thing To Deal With
Your child needs support. You need a team that shows up consistently and knows what they’re doing. And you need someone who’ll make sure Vaya Health doesn’t become another obstacle between your family and real progress.
- Verify benefits before your first appointment
- Submit authorizations and handle follow-ups
- Manage claims, reauthorizations, and appeals
How we work with Vaya Health
Kennedy ABA manages the insurance process so you don’t spend hours learning billing codes and authorization requirements just to access the care your child needs.
Insurance Management
Our in Network of Insurance Providers in North Carolina
We work with all major insurance providers across North Carolina:
Don’t see yours? We might work with them, too. Just ask
lives through
What Vaya Health covers for ABA therapy
When insurance approves ABA therapy, here’s what’s usually covered:
In-Home ABA Therapy
Direct one-on-one sessions with a trained RBT in your home. Where your child works on communication during actual conversations, practices behavior regulation during real transitions, and builds skills in the environment where they need them most.
School-Based ABA Support
Therapy during your child’s school day—in their classroom, during lunch, at recess. We help them succeed in the moments that matter: participating in group work, managing frustration when assignments get hard, and navigating social situations with peers.
Telehealth ABA Sessions
Virtual therapy appointments that maintain consistency when in-person isn’t possible. Your family gets flexibility without sacrificing progress.
Parent Training & Coaching
Direct instruction on the same strategies our therapists use. You’ll know how to reinforce appropriate requests during dinner, how to handle escalation at bedtime, how to support your child’s progress between sessions and after therapy ends.
Coverage varies by plan, but we’ll walk you through exactly what yours includes.
What Makes Vaya Health Different
Western North Carolina Tailored Plan
- Serves 23 counties in western NC including Buncombe (Asheville), Henderson, Haywood
- Manages behavioral health and I/DD services for Medicaid members
- Different authorization structure than standard Medicaid
No Annual Cap on Coverage
- Covers ABA therapy for children under 21 with no dollar limit
- Services authorized as long as medically necessary
- Part of EPSDT benefit for children
Member Engagement Services
- Vaya assigns Member Engagement staff to support families
- Helps coordinate services across providers
- Advocates for member needs within the system
Reauthorization Every 6 Months
- Requires progress documentation to continue services
- May reduce hours if progress plateaus
- Authorization processing: 10-14 business days
No Copays or Deductibles
- Medicaid members pay nothing for ABA therapy services
Reach Out
Assessment
Personalized Plan
Therapy Begins
Progress Tracking
How to get started with Vaya Health
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Step: 01
Contact Kennedy ABA: Call us or fill out our contact form. We'll need your Vaya Health member ID and your child's autism diagnosis documentation. -
Step: 02
We contact Vaya Health: We verify your benefits directly with Vaya Health. You'll get clear answers about what's covered. -
Step: 03
We submit authorization: We prepare and submit the prior authorization request with all required clinical documentation. Then we follow up with Vaya Health until they process it. -
Step: 04
Your child starts therapy: Once Vaya Health approves coverage, we schedule your child's first session, in your home or at school, based on your family's needs and schedule.

Whether your child is nonverbal or struggling with language, ABA helps them express needs, ask questions, and connect with others.

Getting dressed, brushing teeth, following routines—these skills build independence and make life easier for your whole family.

Making friends, sharing, taking turns, reading social cues—ABA teaches the building blocks of meaningful relationships.

When meltdowns happen, ABA gives your child tools to manage big feelings and respond to frustration in healthier ways.

ABA doesn’t just stop challenging behaviors—it teaches replacement skills so your child can communicate what they need without aggression or self-injury.

Following instructions, sitting for tasks, transitioning between activities—these skills prepare your child for success in schools.
Getting the most from your Vaya Health plan
Before starting:
- Keep your Vaya Health card accessible (you'll need both sides)
- Have your child's autism diagnosis documentation ready
- Ask us what additional paperwork your specific Vaya Health plan requires
During therapy:
- We monitor your Vaya Health authorization periods and benefits utilization
- We submit reauthorization requests to Vaya Health before current approvals expire
- We update you regularly on coverage status and any Vaya Health communications
If Vaya Health coverage is limited:
- We'll appeal denials with strong clinical documentation from our BCBA team
- We'll explore payment arrangements for out-of-pocket costs
- Most families find workable solutions—very few end up unable to access services
Why families with Vaya Health trust Kennedy ABA
Vaya Health Coverage FAQs
What will ABA therapy cost with my Vaya Health plan?
Does my Vaya Health plan require a pediatrician referral?
What documentation does Vaya Health need for authorization?
How long before Vaya Health approves authorization?
How many therapy hours will Vaya Health authorize?
What happens if Vaya Health denies coverage?
Can I use Vaya Health HSA or FSA funds?
If I don't have Vaya Health, can Kennedy ABA still help?
We work with most major insurance providers in North Carolina. If you have different coverage, we likely work with them. Without insurance, we can discuss self-pay options and payment plans.
Does Vaya Health cover ABA therapy for non-autism diagnoses?
Will Vaya Health coverage eventually run out?
Is Kennedy ABA in-network with my Vaya Health plan?
When does my Vaya Health authorization expire?
Let’s get You Covered
Our team has navigated every variety of Vaya Health plan, answered every type of coverage question, and handled every insurance complication imaginable.
This is what we do best, so your child can get the help they need. Fast.